At Emich Technology (M) Sdn Bhd ("we", "us", or "our"), the privacy and protection of your personal information are important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you use Limapay ("the Service") or visit our website, [website URL]. By accessing or using Limapay, you agree to the terms set forth in this policy.

1. Information We Collect

We collect several types of personal information in order to provide and improve our services:

Personal Information You Provide:

• Account Information: When you create an account on Limapay, we collect personal details such as your name, business name, email address, phone number, and payment details (e.g., credit card information).
• Billing Information: When subscribing to any of our plans or services, we collect billing information to process payments.
• User Content: Data you input into the system, such as invoices, receipts, quotations, and inventory records, is collected and stored within your account.

Technical and Usage Data:

• Device Information: We collect data about the devices you use to access Limapay, including your IP address, browser type, operating system, and device information.
• Usage Data: We track how users interact with the website and services, including pages visited, time spent on each page, and other interaction details.
• Cookies and Tracking Technologies: Limapay uses cookies to enhance your user experience, analyze site traffic, and provide targeted content. For more details on how we use cookies, please review our Cookies Policy.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Our Services: The primary purpose of collecting your information is to deliver the features and functionalities of Limapay, including creating and managing invoices, quotations, receipts, and inventory.
• Payment Processing: We process payment details to facilitate subscription payments, manage billing cycles, and ensure the delivery of services.
• Communication: We may use your contact information to send updates, promotional materials, or other communications related to the services provided by Limapay.
• Service Improvement: Your usage data helps us understand how you interact with Limapay, allowing us to improve the platform, enhance user experience, and troubleshoot technical issues.
• Compliance with Laws: We may use your personal data to comply with applicable laws, such as generating e-invoices in accordance with Malaysia's LHDN e-invoice law.

3. Sharing Your Information

We are committed to protecting your privacy and will not sell, rent, or trade your personal information to third parties. However, we may share your information in the following situations:

• Service Providers: We may share your information with third-party vendors and service providers who assist us in running Limapay, processing payments, and improving our services. These third parties are obligated to protect your information according to our privacy standards.
• Legal Requirements: We may disclose your data if required by law, such as in response to a subpoena, court order, or government request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. These measures include secure data storage, encryption of sensitive information, and access controls. However, please note that no data transmission over the internet can be guaranteed to be 100% secure, and we cannot ensure the security of information sent to us over the internet.

5. Retention of Your Data

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. If you decide to delete your Limapay account, we will delete your personal data, subject to any legal obligations for retention.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: If your personal data is inaccurate or incomplete, you have the right to request corrections.
• Right to Erasure: You can request the deletion of your personal data, subject to certain exceptions (e.g., compliance with legal obligations).
• Right to Object or Restrict Processing: You can object to or request the restriction of the processing of your personal data under specific circumstances.
• Right to Data Portability: You can request a copy of your personal data in a structured, machine-readable format for transfer to another service provider.
• Withdraw Consent: If you have consented to processing your data for specific purposes, you can withdraw your consent at any time.

To exercise any of these rights, please contact us using the details provided below.

7. International Data Transfers

As a cloud-based service, Limapay may store and process your data in countries outside of your own jurisdiction. If you are located in a country with data protection laws that differ from those of Malaysia, please be assured that we take steps to ensure that your data is protected in accordance with applicable privacy laws.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your user experience, provide personalized content, and analyze website traffic. For more details on how we use cookies, please refer to our Cookies Policy.

9. Third-Party Websites

Limapay may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of any third-party websites you visit.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or to comply with legal requirements. Any changes will be posted on this page, and the "Effective Date" at the top of the policy will be updated. We encourage you to periodically review this policy to stay informed about how we protect your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Emich Technology (M) Sdn Bhd
Limapay
support@limapay.my